Shipping and Delivery

Your order is in safe hands

We pack and ship every order ourselves, and most orders leave us the same day or the next working day.

  • Free priority shipping on orders over £25
  • Fast dispatch - patches and stickers usually go out same day or next working day
  • UK delivery in 2–3 working days from dispatch
  • Tracked 5–10 day service to the US, Poland and Australia

We're a small team, and some of us wear these devices too. We know how important patches are, and we treat orders accordingly.

Plushies, clothing and bags are made and printed by hand to order, which is why they take a little longer. Mixed orders ship once everything is ready. During big sales, dispatch may run a day or two longer.

Delivery times

UK: 2–3 working days with Royal Mail. Royal Mail now delivers second class post on alternate weekdays, so if your parcel doesn't arrive on day 2, it will usually be with you the following day.

US, Poland and Australia: 5–10 days on a fully tracked service.

Rest of world: Typically 3–15 days, depending on the country and the distance travelled within it.

We dispatch Monday to Friday. Weekend and bank holiday orders are processed the next working day.

Tracking

Tracked services give you step-by-step updates. Economy services give you a delivery confirmation number instead — cheaper, just as reliable, no updates along the way. Our support team sees the same tracking page you do, so if tracking matters to you, choose a tracked service at checkout.

If your parcel is late

UK, US, Poland, Australia — if it hasn't arrived within a week of the expected date, message us and we'll investigate.

Everywhere else — please allow 30 business days from your dispatch email. That's when the carrier lets us open a formal claim, and when we can send a replacement or refund. Before then, nobody can see more than tracking already shows. Once you hit that point, get in touch and we'll sort it.

    The small print

    • Business days are Monday to Friday, excluding national holidays. We deliver Monday to Friday, plus Saturday in the UK. No Sunday or national holiday deliveries.
    • In exceptionally busy periods, some weekend orders may not be dispatched until Tuesday. This is rare.
    • Made-to-order items cannot be expedited. Where an order contains made-to-order items, the longest dispatch period applies to the whole order.
    • Paying for a premium shipping service does not reduce dispatch time — it means your order travels on a faster service once it leaves us.
    • Orders must be delivered to a single address.
    • You'll receive an order confirmation email and a dispatch email.
    • UK and international orders ship with Royal Mail or Parcelforce and may be handed to a partner carrier for the final leg. US orders ship via USPS.
    • Unless you have paid for a tracked service, you will receive a delivery confirmation number rather than step-by-step tracking. Type One Style support can only see the same information you see on the carrier's portal.
    • International parcels may be held for customs inspection; resulting delays are outside our control. Import duties or taxes charged by the destination country are the recipient's responsibility.
    • Delayed international orders can take up to 30 days. Parcels pass through several sorting centres and wait for onward transport, making a precise delivery date impossible to predict. Please allow 30 business days from your dispatch email before contacting us about a non-delivered international order.
    • The shipping service you select is the service we dispatch on and pay the carrier to fulfil. Carriers do not guarantee their published service levels, and delays can occur during major disruption such as industrial action or sorting centre failures.
    Please contact support via support@typeonestyle.com if you have any queries regarding your order.