FAQ

What are Type One Style patches for?

Our patches are for protecting CGMs and Insulin pumps that are worn on the skin. Patches protect them from coming off via water, knocks, bumps, and the device adhesive getting caught on clothing. The wide designs also improve user confidence in wearing their device loud and proud, and allow you to express yourself & “own” your devices.

What devices do you support?

We support the following devices with patches:

Freestyle Libre 1 & 2 (Same shape)
Dexcom G6 & Dexcom One (Same shape)
Dexcom G7
Freestyle Libre 3 (Overpatches)
Omnipod 4 & 5
Guardian 3 & 4, Enlite, and Connect (Same shape)
Medtrum Nano CGM & Pump
Glucomen Day CGM
GlucoRX Aidex CGM
Infusion Sets

How much money do I save by using patches?

Let’s take an example Freestyle Libre user. You’ll be using 26 sensors per year, which at £50 per sensor totals £1,300 of equipment. To protect these, you’d need 26 patches per year, at 14 days per patch. At £1.99 per patch, you’re spending around £52 on patches per year to protect that £1,300 of sensor. If the patches work once during an entire year, and stop one sensor coming off, you break even. If the patches work twice, and save two sensors, you’ve saved 100% of your spend. The average user loses between 4 to 5 sensors per year by accident, and so Type One Style patches save at least 4x more than they cost to use. The smart choice!

How much stress could I save by using patches?

A lot! When we lose a sensor, it wrecks our day. Not only is there the financial cost, but we need to apply a new one & perhaps even make a call to order a new one. If you’re using a connected pump, it’s going to interfere with your insulin delivery and your glucose control for the day is likely to be all over the place. You’ll also need to switch to finger pricking until you can get a new sensor on. Not to mention you have to go through the application of another sensor and any pain from that. All preventable with a Type One Style patch 😊

Do I need to use multiple patches per sensor?

No. Our patches are designed for clinical extended wear, so they are not removeable. Other low quality brands provide patches with a non-adhesive center so that their patch can be removed when it starts to degrade, and a new one applied. These brands require 3 patches per sensor, and end up costing at least 30% more than using Type One Style patches. With Type One Style, it’s always one patch per sensor, guaranteed. We use regulated medical materials; not just sports tape cut to shape like others.

Can I take the patches off half-way through?

No. Our patches are designed to last the full wear time, and up to 21 days. Saying that, our personal best is 36 days! They have a strong adhesive and will bring the CGM with it when they are to be removed.

Are they waterproof?

Yes, they are completely waterproof in chlorinated, fresh, and saltwater. They are also sweatproof, shower proof, and fine for extended-submergence in water (diving, etc). They are also safe in hot & humid climates; they have been tested in 40C+ heat at 95% humidity.

Are they hypoallergenic?

Yes, our patches are hypoallergenic and ISO certified biocompatible. They are latex free and free of all major allergens. Note that hypoallergenic simply means “low allergens”, and no brand in any medical sector of any kind can ever guarantee that a specific person won’t develop hypersensitivity to a product straight away, or later on. This is a clinical-grade material produced under strictly regulated manufacturing standards for the utmost skin safety.

Are they suitable for sensitive skin?

Yes. These are designed for extended wear in clinical settings. They need to be safe for the vast majority of users, including patients with extremely fragile and delicate skin. They have a four-way stretch and a gentle bonding process.

How long do your patches last?

They last up to 21 days. The instruction booklet provided with each order needs to be followed to the letter without a single discrepancy; the technology in the patches must be applied in a certain way, unlike other patches.

What is an overpatch?

An overpatch is simply a patch without a center cut-out for the device. They go straight over the top of the device.

Can I get a free sample to try out?

Definitely! Just choose any patch you like, and enter code SAMPLE at the checkout. This will give you 100% off the patch. You still need to pay shipping though – as a small business, we can’t afford to subsidize that for the amount of samples we give out everyday, we’d go bust!

Where are your patches made & shipped from?

Our patches are made, packaged, and shipped from the UK. We process raw materials into the finished patch here, near London.

Do you ship internationally?

Yes, we ship to over 160+ countries.

Can I shop in my own currency?

Yes, you can select any currency you like from the currency selector on screen.

How do I contact customer support?

Just email hello@typeonestyle.com or head over to our contact form. If you’re using the app, you can swipe all the way to the right to message us there. You can also use the chat function on our site. The chat service is not live and is only manned during UK working hours. Chat messages receive the highest priority from customer support, so get the quickest reply times.

Klarna is a payments service for consumers to use at Type One Style to spread the cost of purchases. It allows you to pay for purchases in a range of ways. These include deferred payments, monthly instalments, and more.

How Klarna works:

  1. Choose your diabetes suppliers and start the checkout
  2. Choose Klarna as your payment method
  3. Follow the Klarna prompts, and you're all set!
  4. Get the Klarna app to manage and view your payments and more.

 Klarna Terms and Conditions:

  1. For "Pay Later in 30 Days" click here
  2. For "Pay in 3 Instalments" click here
  3. For Klarna financing, you can click here and here
  4. For Klarna's shopping service terms click here
  5. For Klarna's privacy policy click here
  6. For Type One Styles terms and conditions, disclosure statements, and more, please click here